The problem
Robocalls interrupt your day with automated messages about warranties, debt collection, fake offers, and more. They're designed to be hard to trace and even harder to stop.
Blocking one number doesn't help when the caller uses a new one next time. Without a documented record of who's calling and how often, it's difficult to spot patterns or take action.
Why it happens
Robocallers use auto-dialers that can call thousands of numbers per minute. They often spoof local numbers to make you more likely to answer.
Your number may be on marketing lists, data broker databases, or the DNC registry may not cover certain types of calls like political messages or debt collection.
What you can do
- 1Don't engage with the caller — let it go to voicemail
- 2Note the number, date, time, and what was said
- 3Register your number on the National Do Not Call Registry at donotcall.gov
- 4Report unwanted calls to the FTC at reportfraud.ftc.gov
How CivicShield helps
Check. Save. Opt Out. Track.
The four-step system for managing unwanted contact.
Check It
Analyze the message
Save It
Document the details
Opt Out
Record your action
Track It
Keep your history
Frequently asked questions
Does CivicShield block robocalls?
No. CivicShield is not a call blocker. It helps you document, track, and organize unwanted calls. Use your phone's built-in blocking features alongside CivicShield.
Should I answer robocalls?
Generally no. Answering confirms your number is active and can lead to more calls. Let it go to voicemail and document the call in CivicShield.
Can I track how often the same caller contacts me?
Yes. CivicShield's Sender Watchlist tracks repeat offenders — see contact history, frequency, and whether your opt-out requests are being honored.