The problem
Most people delete unwanted messages as soon as they arrive. But if you ever need to prove what happened — to a carrier, a regulator, or in a notice — you need evidence.
Without a documentation system, you're left searching through old texts and emails trying to remember who contacted you, when, and what you did about it.
Why it happens
Unwanted contact happens sporadically and across multiple channels, making it hard to keep track of everything in one place.
Most people don't realize the value of documentation until they need it — and by then, the evidence is often gone.
What you can do
- 1Screenshot or save unwanted messages before deleting them
- 2Note the sender, date, time, and content of each message
- 3Record whether you asked them to stop and when
- 4Keep all evidence organized by incident and sender
How CivicShield helps
Check. Save. Opt Out. Track.
The four-step system for managing unwanted contact.
Check It
Analyze the message
Save It
Document the details
Opt Out
Record your action
Track It
Keep your history
Frequently asked questions
What should I save when documenting unwanted contact?
Screenshot the message, note the sender's name or number, record the date and time, and save any opt-out requests you've made. CivicShield's Evidence Locker stores all of this in one organized place.
Does storing evidence create a legal claim?
No. Storing evidence doesn't automatically create a legal claim. CivicShield helps you document and organize — it doesn't provide legal advice or guarantee any outcome.
Is my evidence private?
Yes. Your data is private to your account. CivicShield never shares or sells your personal information. You control your records and can delete them anytime.