The problem
Telemarketing calls interrupt your day with sales pitches, survey requests, and promotional offers. They come from live agents and auto-dialers, and blocking one number rarely stops the next caller.
The Telephone Consumer Protection Act (TCPA) restricts telemarketing calls, but enforcing your rights requires a documented record of who called, when, and whether you asked them to stop.
Why it happens
Telemarketers use auto-dialers and purchased contact lists. Your number may be on multiple lists sold between companies.
Some telemarketers ignore the Do Not Call Registry or claim you gave them permission. Without a documented record, it's your word against theirs.
What you can do
- 1Ask the caller to stop calling and place you on their do-not-call list
- 2Register your number on the National Do Not Call Registry at donotcall.gov
- 3Note the company name, number, date, time, and what was said
- 4Report violations to the FTC at reportfraud.ftc.gov
How CivicShield helps
Check. Save. Opt Out. Track.
The four-step system for managing unwanted contact.
Check It
Analyze the message
Save It
Document the details
Opt Out
Record your action
Track It
Keep your history
Frequently asked questions
Does CivicShield block telemarketing calls?
No. CivicShield is not a call blocker. It helps you document, track, and organize unwanted calls. Use your phone's blocking features alongside CivicShield.
What is the Do Not Call Registry?
The National Do Not Call Registry at donotcall.gov lets you register your phone number to reduce telemarketing calls. Most legitimate telemarketers must stop calling you 31 days after you register.
Can I track multiple telemarketers?
Yes. CivicShield tracks all your unwanted contact across every sender in one organized dashboard, so you can see the full picture.