The problem
Business solicitation comes from salespeople, vendors, lead-generation services, B2B marketers, and recruiters. They call, email, and message you with pitches, proposals, and offers — often persistently, even after you've said you're not interested.
The Telephone Consumer Protection Act (TCPA) restricts telemarketing calls, and the CAN-SPAM Act requires commercial email senders to honor opt-out requests. But without a documented record of who contacted you and when you asked them to stop, enforcement is difficult.
Why it happens
Your contact information may be on lead-generation lists, professional directories, or data broker databases that are sold to sales teams and vendors.
Some businesses use auto-dialers and purchased email lists. They may ignore opt-out requests or claim you gave them permission — making a documented record essential.
What you can do
- 1Ask the salesperson or vendor to stop contacting you and remove you from their list
- 2Use the unsubscribe link in marketing emails
- 3Ask callers to place you on their do-not-call list
- 4Note the company name, number, email, date, and what was said
How CivicShield helps
Check. Document. Manage. Follow Up.
The four-step system for managing unwanted contact.
Check
Assess the message
Document
Record the details
Manage
Organize and opt out
Follow Up
Track and review
Frequently asked questions
Does the Do Not Call Registry cover business solicitation?
The National Do Not Call Registry covers most commercial telemarketing calls. Register at donotcall.gov. If a business keeps calling after you've registered and asked them to stop, document each call in CivicShield.
What if a business says I gave them permission to contact me?
Some businesses claim you opted in through a form, checkbox, or prior relationship. Document when and how you asked them to stop — a clear record of your opt-out request is your best evidence.
Can I track business solicitation across calls and emails?
Yes. CivicShield tracks all unwanted contact across every channel — calls, emails, texts, and more — in one organized dashboard, so you can see the full picture for each company.