Resource Center

Practical guides for managing unwanted texts, calls, emails, and other solicitation. No jargon, no legal advice, just useful steps.

Guides by topic

Texts

Spam Texts

Getting unwanted spam texts? Learn why you get them, what you can do, and how CivicShield helps you document and track spam texts in one place.

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Email

Unwanted Emails

Unwanted emails keep coming even after you unsubscribe? Learn how to document, track, and manage unwanted emails with CivicShield.

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Calls

Robocalls

Tired of robocalls? Learn how to document unwanted calls, register on the Do Not Call list, and track repeat callers with CivicShield.

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Political

Political Messages

Getting political texts, calls, and emails? Learn how to opt out, document political outreach, and track whether senders honor your requests.

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Fundraising

Fundraising & Donation Requests

Getting repeated fundraising texts, calls, and emails? Learn how to opt out of donation requests and track whether organizations honor your requests.

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Business

Business Solicitation

Salespeople, vendors, and lead-generation services won't stop contacting you? Learn how to document, opt out, and track business solicitation with CivicShield.

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Digital Ads

Targeted Digital Ads

Seeing ads you don't want? Learn how to adjust ad preferences, limit targeted advertising, and document what you're still seeing with CivicShield.

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General

Unwanted Solicitations

Unwanted solicitations come from every direction. Learn how to identify, document, opt out of, and track unwanted contact with CivicShield.

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Calls

Telemarketing

Telemarketing calls won't stop? Learn how to document unwanted calls, register on the Do Not Call list, and track repeat callers with CivicShield.

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Texts

Scam Texts

Learn how to identify scam texts, recognize warning signs, and document suspicious messages with CivicShield's free tool.

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Mail

Junk Mail

Tired of junk mail? Learn how to reduce unwanted physical mail, opt out of marketing lists, and track your requests with CivicShield.

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Tools

Opt-Out Tracking

Can't remember who you asked to stop contacting you? CivicShield tracks your opt-out requests across every channel in one organized place.

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Tools

Spam Documentation

Learn how to document spam texts, calls, and emails properly. Save evidence, build a timeline, and keep your records organized with CivicShield.

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In-depth articles

Why Am I Getting Political Text Messages?

Why campaigns text you, where they get your number, and how to reduce political texts. Voter rolls, donor lists, and data brokers explained.

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Does Replying STOP to a Political Text Work?

Replying STOP is the first step, but it doesn't always work. Here's what to do when a campaign keeps texting after you've opted out.

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How to Report Unwanted Political Texts

If a campaign keeps texting after you've opted out, here's how and where to report it — and why a documented record helps.

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Political Text or Scam? How to Tell the Difference

Scammers often pose as political campaigns during election season. Here's how to tell a legitimate political text from a scam — and what to do if you're not sure.

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What Are the Rules Around Political Text Messages?

Political texts are regulated differently from commercial texts. Here's a plain-language overview of the rules around political text messages — without the legal jargon.

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How to Document Unwanted Political Outreach

Documentation is the foundation of taking action. Here's how to build a clear, organized record of unwanted political texts, calls, and emails.

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How to Stop Political Emails: CAN-SPAM and Your Rights

Political emails are regulated differently from commercial email. Learn how the CAN-SPAM Act applies to political email, how to unsubscribe, and what to do when campaigns ignore your requests.

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How Data Brokers Share Your Political Information

Data brokers collect and sell your political information to campaigns and advertisers. Learn how it works, where your data comes from, and how to reduce the flow of your personal information.

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What to Do When a Campaign Ignores Your Opt-Out Request

When a campaign keeps texting or calling after you've opted out, here's the step-by-step process to document, escalate, and take action.

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Understanding Political PAC Text Messages

PACs and super PACs text voters with political messages. Learn what a PAC is, how they get your number, and how to stop unwanted PAC text messages.

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How to Identify a Political Robocall

Learn how to tell if a call is a political robocall, the difference between live and pre-recorded calls, and what to do when you receive one.

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