The problem
Fundraising and donation requests come from charities, nonprofits, advocacy groups, and political organizations. They arrive as texts, calls, emails, and physical mail — often repeatedly, even after you've given once or asked to stop.
Nonprofits have certain exemptions that make their calls harder to stop than commercial telemarketing, but many organizations still honor opt-out requests if you document them. Without a record, you can't tell who you asked and whether they listened.
Why it happens
If you've ever donated to a charity or signed a petition, your contact information may have been shared with affiliated organizations or sold to fundraising lists.
Nonprofits and political organizations have exemptions from some telemarketing rules, which means the Do Not Call Registry doesn't always apply to their calls.
What you can do
- 1Reply STOP to fundraising texts — many organizations honor opt-out requests
- 2Ask callers to place you on their do-not-call list and remove you from their mailing list
- 3Use the unsubscribe link in fundraising emails
- 4Note the organization name, date, and how they contacted you
How CivicShield helps
Check. Document. Manage. Follow Up.
The four-step system for managing unwanted contact.
Check
Assess the message
Document
Record the details
Manage
Organize and opt out
Follow Up
Track and review
Frequently asked questions
Do nonprofits have to honor opt-out requests?
Nonprofits have some exemptions from telemarketing rules, but many still honor opt-out requests — especially for texts and emails. Documenting your request and tracking whether it's honored is the first step.
Why do I keep getting donation requests after I donated once?
Donating to one organization can result in your information being shared with affiliated groups or sold to fundraising lists. Track each request in CivicShield to see which organizations are contacting you and opt out individually.
Can I track fundraising requests from multiple organizations?
Yes. CivicShield tracks all unwanted contact — including fundraising and donation requests — in one organized dashboard, so you can see the full picture across every organization.