Consumer Privacy Guide
Your privacy is under constant pressure from unwanted solicitation. Learn your rights and how to protect your personal information.
What is consumer privacy?
Consumer privacy is your right to control your personal information — who has it, how it's used, and who can contact you. Unwanted solicitation is a privacy violation: someone obtained your phone number or email without your consent and is using it to interrupt you.
Your rights
Federal laws protect your privacy from unwanted contact. The TCPA restricts calls and texts without consent. The CAN-SPAM Act requires commercial email to include opt-out mechanisms. The Do Not Call Registry lets you opt out of telemarketing. State laws may add additional protections.
How to protect your privacy
Don't share your phone number or email unnecessarily. Register on the Do Not Call Registry at donotcall.gov. Use unique email addresses for different services. Enable privacy settings on social media and ad platforms. Opt out of data broker sales where possible. Document unwanted contact so you can take action.
How CivicShield helps
CivicShield helps you take back control of your privacy. Document unwanted contact, track whether your opt-out requests are honored, and generate stop-contact notices — all in one private, secure place. Your data is never shared or sold.
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Frequently asked questions
What is consumer privacy?
Consumer privacy is your right to control your personal information — who has it, how it's used, and who can contact you. It's protected by federal laws like the TCPA and CAN-SPAM, and by state laws that vary by jurisdiction.
How do I protect my phone number?
Don't share it unnecessarily, register on the Do Not Call Registry at donotcall.gov, and opt out of data broker sales. If you receive unwanted calls or texts, document them and ask the sender to stop.
How do I protect my email?
Use unique email addresses for different services, unsubscribe from unwanted senders, mark spam as spam, and be cautious about where you share your address. Email filters can automatically sort or delete unwanted messages.
What laws protect consumer privacy?
The TCPA restricts unwanted calls and texts, the CAN-SPAM Act regulates commercial email, and the Do Not Call Registry lets you opt out of telemarketing. State laws may add additional protections — check your state's consumer protection agency for details.
Protect My Privacy
Document incidents, generate notices, and take back your attention — free to start.
Disclaimer: CivicShield is a consumer privacy and documentation tool, not a law firm. CivicShield does not provide legal advice or guarantee a particular legal outcome. Laws and regulations vary by circumstance and jurisdiction. References to laws such as the TCPA or CAN-SPAM Act are for general informational purposes only — consult authoritative sources like the FCC and FTC for official guidance.